Frequently asked
Everything you need to know before getting started
How does Camille replace my receptionist?
Camille answers WhatsApp messages you can't take. She doesn't replace a human 100% — she handles the requests that would otherwise go unanswered. You can take over any time from your phone.
Do my clients know they're talking to an AI?
Camille introduces herself transparently. She doesn't pretend to be human. Most customers actually appreciate her — fast, polite, immediately available.
Where is my conversation data stored?
All data — conversations, emails, metadata — is stored on servers in Switzerland. We are nFADP and GDPR compliant. You can export or delete your data at any time.
How does Camille's cost compare to a human receptionist?
A part-time receptionist in Switzerland costs between 3,500 and 6,000 CHF per month (salary + social charges). Camille costs 60 or 215 CHF per month depending on the plan. She doesn't replace a team — she eliminates the unanswered messages that cost you customers.
Do I keep using my usual WhatsApp?
Yes. You keep using WhatsApp normally on your phone. Camille works in parallel on the same number. If you reply to a customer yourself, she steps back from that conversation and only resumes on her own after 15 minutes with no message from you.
What if Camille doesn't understand a request?
Camille knows her limits. If the request is complex, she takes a detailed message and lets you pick up the conversation from your phone whenever you want.
How many languages does she speak?
Five: French, German (including Swiss German), Italian, English, and Spanish. She auto-detects the customer's language and adapts. She can even switch languages mid-conversation.
How do I cancel my subscription?
One click from the app. No commitment, no notice period. You keep access until the end of the paid period.
Do you have a money-back guarantee?
The first 3 days are free, no card required. After that, if you're not satisfied within the first month, we refund — no questions asked.
How do I get started?
Create a free account in 30 seconds. Follow the setup guide (5 minutes). Connect your Gmail/Outlook and your WhatsApp. Up and running the same day.